The Living Installed Base
Every installation has its own beat
Illustrative product concept
Historic records
Spreadsheet
Commissioning pack
Equipment schedule
Warranty record
Design baseline
Service notes
Living digital twin
Inverter
Battery
EV charger
Documents
Warranty status
Service timeline
Expected baseline
Actual lifecycle observations
Installer actions
Service review due
Missing commissioning record
Warranty milestone
Battery upgrade opportunity
Customer follow-up
Connected portfolio
Your most valuable business asset may already be installed.
For many installers, years of customer and system knowledge sit across spreadsheets, folders, portals, design tools and individual team members. The installed base holds service needs, warranty milestones and upgrade potential—but it is rarely structured enough to act on.
Installed Estate
OneBeat Intelligence
Organised knowledge continuously enriched across every installation.
From customer archive to living digital estate.
OneBeat converts historic records into a structured view of each installation, then keeps that understanding current as service history and operational context arrive over time.
The Lifetime Understanding Loop
Continuous learning
PAST
Memory
Design
Survey
Installation
Commissioning
Documents
Warranty
The original intent and history of the system.
PRESENT
Current Understanding
Service history
Equipment changes
Customer context
Operational observations
Installer knowledge
What is known about the installation today.
FUTURE
Potential
Service recommendations
Maintenance planning
Upgrade opportunities
AI insights
Lifetime optimisation
What should happen next.
Every interaction adds to the installation’s memory, improving the quality of decisions over time.
Connect what was planned with what happened after installation.
Design, commissioning and manufacturer information describe the expected baseline. OneBeat adds service history, customer changes and operational context to create a record that becomes more useful throughout the system’s life.
Expected baseline
Design + commissioning
Actual lifecycle record
Service + operations
The record improves as installs, visits, documents and observations are added.
How OneBeat works for installers.
A practical workflow for turning installed-base knowledge into aftercare, service and lifetime customer value.
01
Activate the installed base
Start with the historic records you already hold, even when they are incomplete.
02
Create the living digital twin
Bring equipment, documents, customer context and lifecycle events into one organised record.
03
Identify what needs attention
Highlight service needs, warranty moments, follow-ups and relevant upgrade opportunities.
04
Build the lifetime relationship
Turn installed systems into ongoing care, trust and service potential.
Move from one-off projects to lifetime value.
OneBeat is focused on practical commercial and operational outcomes for UK solar, battery, EV charger and heat pump installers.
Better visibility across installed systems
See what has been installed, where, for whom and with which supporting records.
Proactive customer care
Follow up at the right moments instead of waiting for customers to call.
Maintenance and service opportunities
Identify systems that may need checks, visits, document updates or support.
Warranty and documentation awareness
Keep milestones, equipment records and documents visible across the team.
Relevant battery, EV and heat pump upgrades
Spot timely upgrade conversations based on installed context, not generic campaigns.
A foundation for predictable recurring revenue
Build aftercare and service relationships around each system’s lifetime.
Designed to work with the systems you already use.
OneBeat is an installed-lifecycle intelligence layer designed to work alongside the CRM, job management, accounting and design tools installers already rely on.
Tools such as Aurora Solar help define what should happen before installation. OneBeat learns from what happens throughout the installed system’s life.
CRM
Job management
Accounting
Design tools
OneBeat
Installed-lifecycle intelligence
Aftercare
Service
Revenue
Your customer relationships remain yours.
The platform is being shaped around installer ownership, clear permissions and responsible data use—without asking installers to give up the relationships they have built.
Data separation
Installer data is treated as part of the installer relationship.
Role-based access
Teams should see what they need without unnecessary exposure.
Transparent permissions
Access and sharing rules should be clear and explicit.
Responsible aggregated insights
Learning across patterns should be handled carefully and transparently.
Help shape the platform installers actually need.
OneBeat is inviting a small group of UK founding installers to review historic data, test workflows and assess the value of turning installed-base records into lifetime relationships.
Apply to become a founding installer